Be sure to add "[email protected]" as a safe sender in your email client. We send essential status update emails and correspondence from your attorney from this address. If you miss our emails, you may miss important deadlines related to your trademark. Keep scrolling for specific instructions on how make sure you see our messages.
Gmail
Open the email
Hover over the sender’s name
Select “Add to contacts” to save
You can also create a filter in Gmail to prevent our newsletters from going to spam.
Click on the gear icon in the top right corner
Select “Settings” from the drop-down menu
Choose “Create a New Filter”
If you use tabs in Gmail, you can have future emails to appear in the “Primary” tab instead of “Promotions” or a different tab.
Drag-and-drop the email message to the “Primary” tab
When the black box appears: “Conversation moved to Primary. Do this for future messages from [email protected]” Click “yes.”
If you use the Gmail app, you can move our newsletter to “Primary”:
Tap on the hamburger icon in the top left-hand corner and select “Promotions”
Open the newsletter
Click on the three dots in the top right-hand corner of the screen
Select “Move to,” then “Primary”
Outlook Desktop
Select the email in the preview pane
Right-click and select “Junk” at the bottom of the list
Choose “Junk E-mail Options”
In the pop-up window, choose the “Safe Senders” tab
Click the “Add” button
Type in “markavo.com” as a safe sender domain
Click “OK”
Outlook Web Access (OWA)
Find and click the “Settings” gear icon in the top right-hand corner
Choose “Mail” then “Options” from the drop-down menu
Under “Options” select “Block or allow”
Enter “searchengineland.com” where it says “Enter a sender or domain here” text box
Click on the “Add” icon (the “+” symbol) next to the text box
Click “Save”
Apple Mail (OS X and iOS)
Open the email
Select the “From” or the “Reply-to” email address
Choose “Create New Contact” or “Add to VIPs”
Android
Open the email
Tap the sender’s name that displays before the message
Choose “Add to Contacts”
Select “OK”
Yahoo
Go to “Settings” in the top right corner
Select “More Settings” at the bottom
Click on “Filters” in the left sidebar
Choose “+Add new filters”
Give your filter a name
Under “Set Rules,” select “contains” and enter “@markavo.com”
Click “Save”
Still not seeing our emails? Don’t forget to check your spam folder. If our emails arrive in your spam folder, be sure to mark it as not spam.